Very pleased with the customer service and responsiveness. We wanted the safest car seat and baby ark delivered!
We are so excited to use the babyark for our baby! We were really impressed how easy it is to install and love the app feature. Especially the safety notifications that it gives us letting us know that we’ve installed it correctly. It truly gives us a peace of mind to know that our baby will have this car seat for years to come.
Omg this is Bentley’s of baby car seats! We are obsessed with our Babyark. My growing toddler can never out grow this car seat!
I’ve had terrible car anxiety since brining baby home. As soon as the BabyArk came in, my anxiety has subsided exponentially. It’s so easy to get baby in and out of the babyark. The design and quality is top notch. I will be recommending this car seat to everyone I know!
We absolutely love our convertible car seat! It was so simple to install! We love the app as well! Very convenient. This mama finally has peace of mind when traveling!
I am so excited about this product! Although silly, my favorite feature is how easy it is to clip in and out of the car! I also love that the cover zips off to wash! The technology part obviously goes above and beyond here too, so it’s really a no brained when it comes to your child’s safe travels!
Babyark car seat is great as i expected before i buy it.
Our toddler was so excited to receive her new car seat! We recently took a long trip and she comfortably slept for 2 hours straight without crying.
Absolutely the only car seat on the market that makes sense.
We decided to get a baby ark car seat because Of the technology that it uses. When installing the car seat, it connects to an app and the app tells you if it is properly installed. The car seat also is very stylish, soft, and comfortable for baby.
I highly suggest this if you were a new mom looking for a car seat or if your child is between the ages of newborn to six years old.
I love the look of this car seat! The installation took some time but mostly just for me to get the hang of it. I feel better knowing that I installed everything correctly with the lights and sounds! I know once the app is refined a bit- it will be amazing!
This car seat is not only the safest and most innovative seat you can buy but it’s also super comfy for your baby! The advanced technology gives me a peace of mind while driving with my little. I know she’s safe and secure as long as she’s in the babyark car seat!
We really love the car seat. My 6 months old baby seems more comfortable than her previous infant car seat and doesn’t cry anymore when we put her in. It is bulkier than other brands and takes more space but safety is my main priority. I gave it 4 stars just because Babyark’s customer service is terrible. We had scheduled a Zoom meeting with an expert last week to double check the installation, waited in the meeting for 30 mind and nobody showed up. I called them and they said it was due to an IT issue and will get back to me to reschedule it but I never heard back and it’s been more than a week. Worst customer service ever for a $1000 car seat.
All safety details have been considered, the materials are of high quality, and the customers were very satisfied when they saw the actual product. It truly proves that you get what you pay for.
At first, we were a bit skeptical with the price point and new technology of this carseat but as soon as we saw it, installed it, and placed our baby in it we knew we made the right choice. Our baby who has special needs and low tone needed more support and babyark provided this which was very comforting to us as we go on lots of appointments and therapies. Our son is always happy to be in his carseat because it is very comfortable for him no matter the distance and time. We also love Babyark's customer service! They answered all of our questions in a timely manner. I highly recommend this to every family and we will certainly be purchasing another one as our family continues to grow.
I have thoroughly researched car seats and this one has been the best rated in safety. It was so easy to install and I love the in app notifications reassuring me it is installed correctly and my child is properly restrained.
We received our babyark car seat a few days back and I'm already loving the product. We haven't used the car seat for long at this point, but the set up process was fantastic. When opening the package, there are clear and simple instructions on how to take the product out of the box, which is not always straight forward with such big products. We then downloaded the app and it took us through the set up process step by step. It was super easy and I felt very good about the safety aspect. I can't wait to use it more!
We absolutely LOVE our babyark. It was easy to install and literally doesn't let you put your baby in it unless it's done correctly. The app tells me each time that she's buckled in properly, and now I don't have to leave my purse next to her each time to make sure I don't forget her!
Not impressed with the car seat. Didn't secure well to the seat (slid back and forth on the LATCH bars even with seat belt tight as I could get), and the straps are a big pain to adjust the chest clip and do the pinch test on. The "100 day return, no hassle, no questions" is false as well. They try very hard to get you to keep it, when you finally get past that, they send you a return label, tell you they will refund your money 30 days after seat is returned less the shipping that I am responsible for. This was not indicated anywhere. Do not recommend.
We appreciate your feedback and we're sorry that we didn’t meet your expectations.
I would be glad to address it and learn from it for the future.
The movement in the seat when connecting the seat with the LATCH bars is very normal. The steel-to-Steel connection over the LATCH allows some movement but is considered to be safer and less prone to installation errors.
We apologize that you felt it was not clear enough that the cost of the shipment isn’t covered.
This was not our intention. We also refunded shipment cost for the return process and updated the wording in the website to ensure it is clear.
As explained, there was no intention to hold the money for 30 days but only until we receive the seat to our facility.
It usually takes 2-4 days from the day it arrives at our facility, and 30 days is the maximum period it can take, given delays that we do not necessarily control.
The questions from our chat representative were intended to better understand your issues and to try to help you be satisfied with your purchase. It was never our intention to cause any hassle.
We are sorry if you felt that we were trying to delay the return process and we will learn from it for the future.
We hope you will consider us in the future as we constantly improve.
Please let me know if there is anything else we can assist you with.
I got my Babyark car seat a few months ago. installation was very easy with the help of the App. My kid LOVE the seat and it makes our journeys peaceful and safe!
I was iffy about this car seat because of the price but I am in love with all the safety features it offers! Super easy to assemble and install into car as well! Just had my second baby and am definitely buying another one for her as well!
The babyark is a piece of engineering beauty.
Not only is it super pretty to look at, it is designed with nature in mind. It use the strength of an egg and the impact absorption of a woodpeckers head to allow you little one to ride around in safety when out on the road.
Our Lil one loves riding in the babyark and never fusses when getting loaded up for our next roadteip.
The babyark provides safety and comfort but as a company the people at babyark are incredible. Their customer service is like what customer service was 25 years ago when companies cared about their customers. They follow up and check in to see how you are doing and about the carseat.
Babyark makes it easy to recommend to friends or family that are looking for a stylish and well engineered babyseat for their little one.
Loving my babyark! The app guided installation was incredibly simple, the magnetic straps are so convenient, and the zippers make replacing the seat covers a breeze!
My baby has loved this car seat so far , he is 16lbs and is very comfortable in it .
The straps buckle easily which is a plus .
The car seat is tall so if you have an SUV it can be challenging to get the baby in it without first stepping onto a sideboard .
You can not remove the car seat with baby in it which at times is a huge negative because who wakes to wake a sleeping baby but I guess it’s the price you pay for the extra safety .
If this existed in a version that could be taken out , it would be by far the best car seat.
I got the light color which is nice because it does not get too hot for the baby .
I never use the app because well who has that kind of time with a baby but i suppose it’s an extra nice feature .
